FAQs
FAQs
FAQs
Answers to some of the most frequently asked questions
We grouped questions by topic for easier discoveribility
General FAQ
General questions about our software
온프레미스 레거시 서비스란 무엇인가요?
SSO를 실현하기 위한 글로벌 표준인 OIDC나 SAML의 규약을 적용할 수 없는 기업 내 환경의 기존 서비스를 말합니다.
디지털 전환과 AI 활성화로 네트워크 경계 구분이 모호해진 최근의 업무 환경에서 기업의 기존 서비스도 현대적인 인증 보안 및 접근 제어의 니즈가 점점 커지고 있습니다. 엔링크는 이러한 기업 내 온프레미스 환경의 기존 서비스에 현대적인 SSO를 실현시키기 위한 브릿지를 제공합니다.
세부적 접근권한 제어란 무엇인가요?
글로벌 표준을 제공하는 외부 SaaS의 경우, SaaS가 가지고 있는 권한을 SSO에 기반하여 제어할 수 있는 기능을 제공하고 있습니다.
엔링크는 이를 확장시켜 기업 내 온프레미스 환경의 기존 서비스의 권한도 SSO에 기반하여 중앙 제어할 수 있도록 합니다.
엔링크를 사용하면 외부 SaaS의 접근제어와 동일한 수준으로 온프레미스 내 기존 서비스의 세부 권한 제어도 가능합니다.
기존의 로그인 방식과 SSO의 차이점이 무엇인가요?
사용자는 각 서비스 별로 개별 로그인, 각기 다른 비밀번호 보호 정책에 따라 로그인 정보를 개별 저장하거나 유사 비밀번호를 택하고 있습니다. 이는 기업의 보안 정책에 위배될 뿐만 아니라, 퇴사자의 접근 권한 미처리로 고객 정보가 유출되거나 하는 사례로 연결되고 있습니다. 엔링크는 인증을 통합하여 중앙에서 관리하고 제어할 수 있도록 하여 강력한 보안을 제공합니다.
SaaS 관리 플랫폼이란 무엇인가요?
기업 내 서비스뿐만 아니라 외부 SaaS의 사용 증가에 따라 새로운 방식의 관리가 점점 필요해지고 있는 상황입니다. 기업은 SaaS의 사용 현황과 입/퇴직자 관리를 위한 개별 업무의 피로도가 증가하고 있으며, 비용도 낭비되고 있죠.
엔링크는 이러한 SaaS의 사용 현황 뿐 아니라 계약과 비용을 일목 요연하게 제공하여 가시성을 확보하고, 조직의 효율성 및 비용 절감을 도와줍니다 . 이는 곧 시장 경쟁력을 강화 시킬 수 있어요.
온프레미스 레거시 서비스란 무엇인가요?
SSO를 실현하기 위한 글로벌 표준인 OIDC나 SAML의 규약을 적용할 수 없는 기업 내 환경의 기존 서비스를 말합니다.
디지털 전환과 AI 활성화로 네트워크 경계 구분이 모호해진 최근의 업무 환경에서 기업의 기존 서비스도 현대적인 인증 보안 및 접근 제어의 니즈가 점점 커지고 있습니다. 엔링크는 이러한 기업 내 온프레미스 환경의 기존 서비스에 현대적인 SSO를 실현시키기 위한 브릿지를 제공합니다.
세부적 접근권한 제어란 무엇인가요?
글로벌 표준을 제공하는 외부 SaaS의 경우, SaaS가 가지고 있는 권한을 SSO에 기반하여 제어할 수 있는 기능을 제공하고 있습니다.
엔링크는 이를 확장시켜 기업 내 온프레미스 환경의 기존 서비스의 권한도 SSO에 기반하여 중앙 제어할 수 있도록 합니다.
엔링크를 사용하면 외부 SaaS의 접근제어와 동일한 수준으로 온프레미스 내 기존 서비스의 세부 권한 제어도 가능합니다.
기존의 로그인 방식과 SSO의 차이점이 무엇인가요?
사용자는 각 서비스 별로 개별 로그인, 각기 다른 비밀번호 보호 정책에 따라 로그인 정보를 개별 저장하거나 유사 비밀번호를 택하고 있습니다. 이는 기업의 보안 정책에 위배될 뿐만 아니라, 퇴사자의 접근 권한 미처리로 고객 정보가 유출되거나 하는 사례로 연결되고 있습니다. 엔링크는 인증을 통합하여 중앙에서 관리하고 제어할 수 있도록 하여 강력한 보안을 제공합니다.
SaaS 관리 플랫폼이란 무엇인가요?
기업 내 서비스뿐만 아니라 외부 SaaS의 사용 증가에 따라 새로운 방식의 관리가 점점 필요해지고 있는 상황입니다. 기업은 SaaS의 사용 현황과 입/퇴직자 관리를 위한 개별 업무의 피로도가 증가하고 있으며, 비용도 낭비되고 있죠.
엔링크는 이러한 SaaS의 사용 현황 뿐 아니라 계약과 비용을 일목 요연하게 제공하여 가시성을 확보하고, 조직의 효율성 및 비용 절감을 도와줍니다 . 이는 곧 시장 경쟁력을 강화 시킬 수 있어요.
온프레미스 레거시 서비스란 무엇인가요?
SSO를 실현하기 위한 글로벌 표준인 OIDC나 SAML의 규약을 적용할 수 없는 기업 내 환경의 기존 서비스를 말합니다.
디지털 전환과 AI 활성화로 네트워크 경계 구분이 모호해진 최근의 업무 환경에서 기업의 기존 서비스도 현대적인 인증 보안 및 접근 제어의 니즈가 점점 커지고 있습니다. 엔링크는 이러한 기업 내 온프레미스 환경의 기존 서비스에 현대적인 SSO를 실현시키기 위한 브릿지를 제공합니다.
세부적 접근권한 제어란 무엇인가요?
글로벌 표준을 제공하는 외부 SaaS의 경우, SaaS가 가지고 있는 권한을 SSO에 기반하여 제어할 수 있는 기능을 제공하고 있습니다.
엔링크는 이를 확장시켜 기업 내 온프레미스 환경의 기존 서비스의 권한도 SSO에 기반하여 중앙 제어할 수 있도록 합니다.
엔링크를 사용하면 외부 SaaS의 접근제어와 동일한 수준으로 온프레미스 내 기존 서비스의 세부 권한 제어도 가능합니다.
기존의 로그인 방식과 SSO의 차이점이 무엇인가요?
사용자는 각 서비스 별로 개별 로그인, 각기 다른 비밀번호 보호 정책에 따라 로그인 정보를 개별 저장하거나 유사 비밀번호를 택하고 있습니다. 이는 기업의 보안 정책에 위배될 뿐만 아니라, 퇴사자의 접근 권한 미처리로 고객 정보가 유출되거나 하는 사례로 연결되고 있습니다. 엔링크는 인증을 통합하여 중앙에서 관리하고 제어할 수 있도록 하여 강력한 보안을 제공합니다.
SaaS 관리 플랫폼이란 무엇인가요?
기업 내 서비스뿐만 아니라 외부 SaaS의 사용 증가에 따라 새로운 방식의 관리가 점점 필요해지고 있는 상황입니다. 기업은 SaaS의 사용 현황과 입/퇴직자 관리를 위한 개별 업무의 피로도가 증가하고 있으며, 비용도 낭비되고 있죠.
엔링크는 이러한 SaaS의 사용 현황 뿐 아니라 계약과 비용을 일목 요연하게 제공하여 가시성을 확보하고, 조직의 효율성 및 비용 절감을 도와줍니다 . 이는 곧 시장 경쟁력을 강화 시킬 수 있어요.
Pricing questions
Pricing-related questions our customers ask the most
What is your refund policy?
Our refund policy is designed with your satisfaction in mind. If you're not entirely happy with Convert within the first 30 days of your subscription, you can request a full refund. To initiate a refund, please contact our support team with your account details and the reason for your request. We aim to process all refunds within 5-7 business days. Please note that this policy applies to both monthly and annual plans, giving you peace of mind when subscribing to Convert.
Do you offer discounts for large enterprise clients?
Yes, we offer customized pricing plans for large enterprise clients to ensure that our solution meets their specific needs at the best value. Discounts are available based on the number of users, the length of the subscription, and the scope of features required. Enterprise clients can also benefit from dedicated support, custom integrations, and training sessions. For a personalized quote and to discuss your enterprise needs, please contact our sales team.
How does the referral program work?
Our referral program is designed to reward our loyal customers for spreading the word about Convert. For every new customer you refer who signs up for a paid plan, you and the referred party both receive a 20% discount on your next billing cycle. There's no limit to how many people you can refer, which means the savings can really add up. To participate, simply share your unique referral link found in your account dashboard. Discounts will be automatically applied to your account once a referral's subscription is confirmed.
Are there any additional fees beyond the subscription price?
Our pricing is transparent and straightforward: the subscription price includes full access to Convert's core features, regular updates, and standard customer support. There are no hidden fees for setup or maintenance. However, optional services such as custom integrations, advanced training, or premium support packages may incur additional charges. These services are completely optional and are available to help you maximize the value you get from Convert. For more details on optional services and pricing, please visit our website or contact our sales team.
What is your refund policy?
Our refund policy is designed with your satisfaction in mind. If you're not entirely happy with Convert within the first 30 days of your subscription, you can request a full refund. To initiate a refund, please contact our support team with your account details and the reason for your request. We aim to process all refunds within 5-7 business days. Please note that this policy applies to both monthly and annual plans, giving you peace of mind when subscribing to Convert.
Do you offer discounts for large enterprise clients?
Yes, we offer customized pricing plans for large enterprise clients to ensure that our solution meets their specific needs at the best value. Discounts are available based on the number of users, the length of the subscription, and the scope of features required. Enterprise clients can also benefit from dedicated support, custom integrations, and training sessions. For a personalized quote and to discuss your enterprise needs, please contact our sales team.
How does the referral program work?
Our referral program is designed to reward our loyal customers for spreading the word about Convert. For every new customer you refer who signs up for a paid plan, you and the referred party both receive a 20% discount on your next billing cycle. There's no limit to how many people you can refer, which means the savings can really add up. To participate, simply share your unique referral link found in your account dashboard. Discounts will be automatically applied to your account once a referral's subscription is confirmed.
Are there any additional fees beyond the subscription price?
Our pricing is transparent and straightforward: the subscription price includes full access to Convert's core features, regular updates, and standard customer support. There are no hidden fees for setup or maintenance. However, optional services such as custom integrations, advanced training, or premium support packages may incur additional charges. These services are completely optional and are available to help you maximize the value you get from Convert. For more details on optional services and pricing, please visit our website or contact our sales team.
What is your refund policy?
Our refund policy is designed with your satisfaction in mind. If you're not entirely happy with Convert within the first 30 days of your subscription, you can request a full refund. To initiate a refund, please contact our support team with your account details and the reason for your request. We aim to process all refunds within 5-7 business days. Please note that this policy applies to both monthly and annual plans, giving you peace of mind when subscribing to Convert.
Do you offer discounts for large enterprise clients?
Yes, we offer customized pricing plans for large enterprise clients to ensure that our solution meets their specific needs at the best value. Discounts are available based on the number of users, the length of the subscription, and the scope of features required. Enterprise clients can also benefit from dedicated support, custom integrations, and training sessions. For a personalized quote and to discuss your enterprise needs, please contact our sales team.
How does the referral program work?
Our referral program is designed to reward our loyal customers for spreading the word about Convert. For every new customer you refer who signs up for a paid plan, you and the referred party both receive a 20% discount on your next billing cycle. There's no limit to how many people you can refer, which means the savings can really add up. To participate, simply share your unique referral link found in your account dashboard. Discounts will be automatically applied to your account once a referral's subscription is confirmed.
Are there any additional fees beyond the subscription price?
Our pricing is transparent and straightforward: the subscription price includes full access to Convert's core features, regular updates, and standard customer support. There are no hidden fees for setup or maintenance. However, optional services such as custom integrations, advanced training, or premium support packages may incur additional charges. These services are completely optional and are available to help you maximize the value you get from Convert. For more details on optional services and pricing, please visit our website or contact our sales team.
Security questions
Security-related questions our customers ask the most
What measures does Convert take to ensure data encryption?
Convert employs state-of-the-art encryption technologies, including SSL/TLS for data in transit and AES-256 for data at rest, ensuring that all your data remains secure and inaccessible to unauthorized parties. This level of encryption safeguards your information, whether it's being sent to or stored on our servers.
How does Convert comply with international data protection regulations?
Convert is fully compliant with major international data protection regulations, including the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) in the United States. We regularly update our policies and procedures to stay in line with these laws, ensuring that our users' data is handled responsibly and transparently.
Can I control who has access to my data within Convert?
Yes, Convert allows you to set granular access controls, ensuring that only authorized users within your organization can access or modify sensitive data. You can customize permissions based on roles, ensuring that team members have access only to the data they need for their specific tasks.
What steps does Convert take to protect against data breaches?
Convert implements comprehensive security measures, including regular security audits, continuous monitoring for suspicious activities, and employing a dedicated security team to safeguard against potential data breaches. In the unlikely event of a breach, we have protocols in place to mitigate damages and notify affected users promptly.
How does Convert handle data backup and recovery?
Convert conducts regular, encrypted backups of all data to ensure that your information can be quickly restored in the event of an unexpected issue. Our robust disaster recovery plan is designed to minimize downtime and data loss, ensuring business continuity even under adverse conditions.
What measures does Convert take to ensure data encryption?
Convert employs state-of-the-art encryption technologies, including SSL/TLS for data in transit and AES-256 for data at rest, ensuring that all your data remains secure and inaccessible to unauthorized parties. This level of encryption safeguards your information, whether it's being sent to or stored on our servers.
How does Convert comply with international data protection regulations?
Convert is fully compliant with major international data protection regulations, including the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) in the United States. We regularly update our policies and procedures to stay in line with these laws, ensuring that our users' data is handled responsibly and transparently.
Can I control who has access to my data within Convert?
Yes, Convert allows you to set granular access controls, ensuring that only authorized users within your organization can access or modify sensitive data. You can customize permissions based on roles, ensuring that team members have access only to the data they need for their specific tasks.
What steps does Convert take to protect against data breaches?
Convert implements comprehensive security measures, including regular security audits, continuous monitoring for suspicious activities, and employing a dedicated security team to safeguard against potential data breaches. In the unlikely event of a breach, we have protocols in place to mitigate damages and notify affected users promptly.
How does Convert handle data backup and recovery?
Convert conducts regular, encrypted backups of all data to ensure that your information can be quickly restored in the event of an unexpected issue. Our robust disaster recovery plan is designed to minimize downtime and data loss, ensuring business continuity even under adverse conditions.
What measures does Convert take to ensure data encryption?
Convert employs state-of-the-art encryption technologies, including SSL/TLS for data in transit and AES-256 for data at rest, ensuring that all your data remains secure and inaccessible to unauthorized parties. This level of encryption safeguards your information, whether it's being sent to or stored on our servers.
How does Convert comply with international data protection regulations?
Convert is fully compliant with major international data protection regulations, including the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) in the United States. We regularly update our policies and procedures to stay in line with these laws, ensuring that our users' data is handled responsibly and transparently.
Can I control who has access to my data within Convert?
Yes, Convert allows you to set granular access controls, ensuring that only authorized users within your organization can access or modify sensitive data. You can customize permissions based on roles, ensuring that team members have access only to the data they need for their specific tasks.
What steps does Convert take to protect against data breaches?
Convert implements comprehensive security measures, including regular security audits, continuous monitoring for suspicious activities, and employing a dedicated security team to safeguard against potential data breaches. In the unlikely event of a breach, we have protocols in place to mitigate damages and notify affected users promptly.
How does Convert handle data backup and recovery?
Convert conducts regular, encrypted backups of all data to ensure that your information can be quickly restored in the event of an unexpected issue. Our robust disaster recovery plan is designed to minimize downtime and data loss, ensuring business continuity even under adverse conditions.
Are you ready to convert more leads into customers?
Join 1000+ agencies, startups & consultants closing deals with Convert CRM
Yes, I'm ready
Yes, I'm ready
Are you ready to convert more leads into customers?
Join 1000+ agencies, startups & consultants closing deals with Convert CRM
Yes, I'm ready
Yes, I'm ready
Are you ready to convert more leads into customers?
Join 1000+ agencies, startups & consultants closing deals with Convert CRM
Yes, I'm ready
Yes, I'm ready